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Contact us

Phone: (001) 909 391 3888Mon-Fri 9am - 5pm (PST)

For purchases not made from 1byone
Please contact the retailer you purchased from
Our returns and exchange service is limited to all purchases made directly from 1Byone. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of 1Byone products is prohibited.)
In the event our exchange policy changes, we’ll be sure to update this page.